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Our needs were taken care of and anticipated in a thoughtful and considerate manner. All our questions were answered in a timely manner and requests fulfilled to our satisfaction. A difficult and sorrowful time was made as pleasant and comfortable as possible by Sue and her staff.

May 25, 2023

Took care of all our needs!

David Pesola
February 9, 2023

Sue and staff were very nice, accommodating, and professional.

Janice Ansell
February 9, 2023

Susan Jacobs made our family very comfortable. She answered all of our questions; and she gave us valuable information on everything we needed to know. I would recommend Jacobson Funeral Home for anyone needing these services. Susan Jacobs is very intelligent and very professional. Sincerely, Elaine M. Jahfetson

Elaine Jahfetson
January 27, 2023

Very glad we chose them. Very satisfied with the entire experience during a trying time.

Keith Barnett
December 9, 2022

We really were pleased with the personal services we received, and with all the extras like the blanket, etc.

Albert Wouri
December 8, 2022

Sue did an excellent job helping us with the insurance payments and working with the tribe. Excellent and organized. Thank you!! Loved the personal touches-blanket, napkins...

Isabelle Welsh
August 18, 2022

Jacobson Funeral Home went above and beyond my expectations. They are detailed, professional, caring and compassionate, which is what every family needs during their time of loss. Thank you to Sue.

Jeanne & JR Sikkila
August 18, 2022

Sue has been excellent!! Couldn't ask for a more knowledgeable and helpful person exceeded my expectations. Will definitely recommend to others.

Debra Fuller
August 11, 2022

Very professional and caring at the same time. Susan Jacobs has handled many funerals for our family. We have always been very satisfied with her services and would highly recommend her to anyone.

Linda Murto
March 7, 2022

I can't say enough good about my experience with Jacobson's. Susan did an outstanding job. Between her & my daughter, they took care of everything! She exceeded all expectations.

Margaret Gantner
January 6, 2022

Susan Jacobs stressed to us that any questions or concerns we had about the services, we could call her anytime. She is very dedicated and concerned for the families she serves. I would certainly recommend her.

Jeanne Seavoy
December 30, 2021

Sue went over & above to make sure things were taken care of & will be forever grateful for that.

Sharlene Sliger
December 30, 2021

I helped my husband with his mother's funeral years ago in Oxford, MI. Susan is way above the owner in intelligence and help. I would recommend her to anyone.

Betty Larson
December 16, 2021

Sue Jacobs went above and beyond our expectations. We would HIGHLY recommend her.

Marlene King
December 9, 2021

Thank you so much for serving us in the Celebration of Life for our Gretchen. You guys were so wonderful showing love and kindness to our family & friends.

The Grechen Denike Family
November 12, 2021

Staff was very professional and caring and compassionate during our recent loss. We would highly recommend Jacobson's Funeral Home to assist you in your time of need.

John Juntunen
August 12, 2021

Sue was very helpful and made things so much easier for all of us. I'm thankful.

Annette Smith
July 29, 2021

Wonderful experience, made easy to make last minute plans, felt true caring and compassion, helpful in grief as focus put on loved one passed away in gentle and thoughtful ways. I am so happy we used your services! Thank You!

Stephanie Dixon
July 28, 2021

My experience with Jacobson Funeral Home for my husband William R McCoy after his passing away on November 28, 2020 was very professional. Susan Jacobs was always available for any question I may have had about anything' she was so kind and always ready to help in anyway she can.

Clarice McCoy
July 8, 2021

In these Covid-days, only dealt with Sue, we had no service. Sue Jacobs was professionally compassionate with the appropriate comfort, humor, understanding and service.

Elen Maurer
February 4, 2021

Very professional, answered texts quickly, I cannot say enough good things about Sue and her staff. I am very grateful!!!

Gary Wadaga
February 4, 2021

The funeral director was very patient with us an offered many suggestions which we appreciated. She was very pleasant and knowledgeable in her business. Giver her an A+.

Kathy Sellers
January 7, 2021

Sue & her staff are very good at making everyone feel comfortable. No complaints at all for anything!

Carol Mattox
December 10, 2020

Sue was very compassionate & understanding. I will recommend her.

Lori LaFernier
October 22, 2020

Sue Jacobs and her staff were wonderful and accommodating with my family's needs for our mom's funeral. Everything was perfect.

Lisa Marinich
October 8, 2020

Sue & her staff were caring and thoughtful throughout the entire funeral process--Even little details were well thought out & expected with compassion.

Gary Titus
September 3, 2020

Susan did a great job. Very caring and professional.

Dale LaFernier
September 2, 2020

Very warm and caring.

The family of Otto Bennink
July 30, 2020

Sue and her staff go way & above. They are warm caring. Thank you so much.

Dennis Lundy
July 30, 2020

She arranged cremation and was exceedingly helpful with other questions and details.

Phyllis Fredendall
June 4, 2020

Excellent service during a very difficult time. Thank you

Keri Williams
May 27, 2020

Everyone working at Jacobson Funeral Home is caring and compassionate.

Sandra Rice
May 8, 2020

Satisfied with answers to ALL our questions! Sue was willing and able to assist us in any changes we needed!

James Allen
March 19, 2020

Our experience with Sue and her staff was excellent. She did a beautiful job, we couldn't have asked for anything more special for our funeral. She is a special lady.

Rose VanWagner
February 27, 2020

Ms. Jacobs (and the rest of her employees) certainly went above and beyond to help my family and I with all the arrangements. Even after the service was done. She was always there to answer any questions I thought of after-the-fact. She definitely was very helpful.

Mary Bedner
February 4, 2020

Susan at Jacobson Funeral Home is the most helpful & gracious lady in our home town.

Charlotte Rock
January 14, 2020

Susan was very professional, helpful and her taking time to care means a lot.

Lorraine Massie
January 13, 2020

Our family was so pleased with Sue and the funeral home. We still can't get over Sue and her kindness.

Betty Maki
December 26, 2019

Caring, compassionate and professional staff who treat everyone with dignity and respect. They are extremely responsive to requests and getting everything done on a timely basis. My family and I appreciate how Jacobson's made the funeral planning process (and the funeral itself) seamless during a difficult time.

Debra Juntunen
December 10, 2019

Highly recommended: very professional and compassionate service. Sue did an excellent job and made planning my dad’s funeral and handling his affairs very easy.

Mike Roth
December 7, 2019

Sue was incredibly helpful in expediting the services so I could return home with my mother's cremains. She even drove up to Houghton herself so we could have our requested lockets and urn filled. No one wants to lose a loved one, attempt to grieve, and face many logistical decisions. She made the logistical side of this simple, which was greatly appreciated.

Alison Watchorn
December 3, 2019

Sue, so grateful to have walked through mom's funeral with you. She and our family are most appreciative of your kindness and generosity towards us. Thank you, David

David Hansen
September 6, 2019

Thank you for your care and compassion while walking/guiding us through this experience.

Jeanne H.
September 6, 2019

Susan was very professional and caring. The funeral service was beyond beautiful. Susan made a difficult time easier and went above and beyond to help me and my family. The Staff was also caring and professional. Highly recommended.

LeAnn LeClaire
May 23, 2019

Jacobson Funeral Home exceeded every expectation we had. Sue made everything go smoothly and was especially sensitive to our every request. The added services were surely appreciated. We would highly recommend this funeral home.

Phyllis Pokela
May 16, 2019

Everything went very smoothly. Sue was very professional and courteous.

David Dickey
April 18, 2019

I received many compliments on the quality of the service we received from you all. I was to a funeral recently that was not done to the quality as our service for David and they paid a lot more for same type of service. Thank you all for a job well done.

Dianne Haapala
March 26, 2019

Very Helpful with arrangements and services. Thank you for the blanket, I love it. Thank you for everything. You did help us a lot.

Judy Mayo
March 19, 2019

It's been a while since our son's funeral, but I would like to share with others what I know about Sue Jacobs of Jacobson Funeral Home. She is a very a warm and wonderful person, especially during one's very trying days when faced with a loved one's premature demise. We were not from the area, so I remain ever thankful that Sue was at the helm, given the circumstances. You won't go wrong in choosing Jacobson's when needed. Sue is the best!! The Kanasty family thanks you.

Judy Kanasty
February 22, 2019

Our family was very pleased with the services. Can't think of anything that could have been done better.

Welsey Loosemore
February 11, 2019

It was more then I expected. Susan was wonderful with our family and friends. I would recommend it to everyone. Thanks, Barbara Anderson and Family

Barbara Anderson
January 23, 2019

Sue Jacobs was the best. Nothing was planned and I hadn't had any knowledge with this. She could not have been better.

Laura Dault
September 12, 2018

Sue has been in our area for several years & cannot say enough about her caring, compassion, expertise, organization & help! She's top notch.

Debbie Clisch
July 18, 2018

Susan is such a professional to deal with-couldn't ask for a better person to take care of these arrangements.

Marlene Allen
July 11, 2018

Willing to do as I requested. I wanted it simple & direct. Thank you

Stanley Moore
May 30, 2018

A very good experience-thanks!

Pauline Brandley
May 11, 2018

Sue was great, the service was amazing. Lonnie would have been happy!!

Charles Nagele
April 11, 2018

Sue's assistance with the decisions we had to make during a difficult time were very satisfactory with her knowledge and empathy. We appreciated these qualities. Kathe

Kathe Kunick
March 29, 2018

Great experience, couldn't be happier!! Thank you so much!

Gene Sirard
March 28, 2018

Your feedback

We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.


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