Our needs were taken care of and anticipated in a thoughtful and considerate manner. All our questions were answered in a timely manner and requests fulfilled to our satisfaction. A difficult and sorrowful time was made as pleasant and comfortable as possible by Sue and her staff.
Took care of all our needs!
Sue and staff were very nice, accommodating, and professional.
Susan Jacobs made our family very comfortable. She answered all of our questions; and she gave us valuable information on everything we needed to know. I would recommend Jacobson Funeral Home for anyone needing these services. Susan Jacobs is very intelligent and very professional. Sincerely, Elaine M. Jahfetson
Very glad we chose them. Very satisfied with the entire experience during a trying time.
We really were pleased with the personal services we received, and with all the extras like the blanket, etc.
Sue did an excellent job helping us with the insurance payments and working with the tribe. Excellent and organized. Thank you!! Loved the personal touches-blanket, napkins...
Jacobson Funeral Home went above and beyond my expectations. They are detailed, professional, caring and compassionate, which is what every family needs during their time of loss. Thank you to Sue.
Sue has been excellent!! Couldn't ask for a more knowledgeable and helpful person exceeded my expectations. Will definitely recommend to others.
Very professional and caring at the same time. Susan Jacobs has handled many funerals for our family. We have always been very satisfied with her services and would highly recommend her to anyone.
I can't say enough good about my experience with Jacobson's. Susan did an outstanding job. Between her & my daughter, they took care of everything! She exceeded all expectations.
Susan Jacobs stressed to us that any questions or concerns we had about the services, we could call her anytime. She is very dedicated and concerned for the families she serves. I would certainly recommend her.
Sue went over & above to make sure things were taken care of & will be forever grateful for that.
I helped my husband with his mother's funeral years ago in Oxford, MI. Susan is way above the owner in intelligence and help. I would recommend her to anyone.
Sue Jacobs went above and beyond our expectations. We would HIGHLY recommend her.
Thank you so much for serving us in the Celebration of Life for our Gretchen. You guys were so wonderful showing love and kindness to our family & friends.
Staff was very professional and caring and compassionate during our recent loss. We would highly recommend Jacobson's Funeral Home to assist you in your time of need.
Sue was very helpful and made things so much easier for all of us. I'm thankful.
Wonderful experience, made easy to make last minute plans, felt true caring and compassion, helpful in grief as focus put on loved one passed away in gentle and thoughtful ways. I am so happy we used your services! Thank You!
My experience with Jacobson Funeral Home for my husband William R McCoy after his passing away on November 28, 2020 was very professional. Susan Jacobs was always available for any question I may have had about anything' she was so kind and always ready to help in anyway she can.
In these Covid-days, only dealt with Sue, we had no service. Sue Jacobs was professionally compassionate with the appropriate comfort, humor, understanding and service.
Very professional, answered texts quickly, I cannot say enough good things about Sue and her staff. I am very grateful!!!
The funeral director was very patient with us an offered many suggestions which we appreciated. She was very pleasant and knowledgeable in her business. Giver her an A+.
Sue & her staff are very good at making everyone feel comfortable. No complaints at all for anything!
Sue was very compassionate & understanding. I will recommend her.
Sue Jacobs and her staff were wonderful and accommodating with my family's needs for our mom's funeral. Everything was perfect.
Sue & her staff were caring and thoughtful throughout the entire funeral process--Even little details were well thought out & expected with compassion.
Susan did a great job. Very caring and professional.
Very warm and caring.
Sue and her staff go way & above. They are warm caring. Thank you so much.
She arranged cremation and was exceedingly helpful with other questions and details.
Excellent service during a very difficult time. Thank you
Everyone working at Jacobson Funeral Home is caring and compassionate.
Satisfied with answers to ALL our questions! Sue was willing and able to assist us in any changes we needed!
Our experience with Sue and her staff was excellent. She did a beautiful job, we couldn't have asked for anything more special for our funeral. She is a special lady.
Ms. Jacobs (and the rest of her employees) certainly went above and beyond to help my family and I with all the arrangements. Even after the service was done. She was always there to answer any questions I thought of after-the-fact. She definitely was very helpful.
Susan at Jacobson Funeral Home is the most helpful & gracious lady in our home town.
Susan was very professional, helpful and her taking time to care means a lot.
Our family was so pleased with Sue and the funeral home. We still can't get over Sue and her kindness.
Caring, compassionate and professional staff who treat everyone with dignity and respect. They are extremely responsive to requests and getting everything done on a timely basis. My family and I appreciate how Jacobson's made the funeral planning process (and the funeral itself) seamless during a difficult time.
Highly recommended: very professional and compassionate service. Sue did an excellent job and made planning my dad’s funeral and handling his affairs very easy.
Sue was incredibly helpful in expediting the services so I could return home with my mother's cremains. She even drove up to Houghton herself so we could have our requested lockets and urn filled. No one wants to lose a loved one, attempt to grieve, and face many logistical decisions. She made the logistical side of this simple, which was greatly appreciated.
Sue, so grateful to have walked through mom's funeral with you. She and our family are most appreciative of your kindness and generosity towards us. Thank you, David
Thank you for your care and compassion while walking/guiding us through this experience.
Susan was very professional and caring. The funeral service was beyond beautiful. Susan made a difficult time easier and went above and beyond to help me and my family. The Staff was also caring and professional. Highly recommended.
Jacobson Funeral Home exceeded every expectation we had. Sue made everything go smoothly and was especially sensitive to our every request. The added services were surely appreciated. We would highly recommend this funeral home.
Everything went very smoothly. Sue was very professional and courteous.
I received many compliments on the quality of the service we received from you all. I was to a funeral recently that was not done to the quality as our service for David and they paid a lot more for same type of service. Thank you all for a job well done.
Very Helpful with arrangements and services. Thank you for the blanket, I love it. Thank you for everything. You did help us a lot.
It's been a while since our son's funeral, but I would like to share with others what I know about Sue Jacobs of Jacobson Funeral Home. She is a very a warm and wonderful person, especially during one's very trying days when faced with a loved one's premature demise. We were not from the area, so I remain ever thankful that Sue was at the helm, given the circumstances. You won't go wrong in choosing Jacobson's when needed. Sue is the best!! The Kanasty family thanks you.
Our family was very pleased with the services. Can't think of anything that could have been done better.
It was more then I expected. Susan was wonderful with our family and friends. I would recommend it to everyone. Thanks, Barbara Anderson and Family
Sue Jacobs was the best. Nothing was planned and I hadn't had any knowledge with this. She could not have been better.
Sue has been in our area for several years & cannot say enough about her caring, compassion, expertise, organization & help! She's top notch.
Susan is such a professional to deal with-couldn't ask for a better person to take care of these arrangements.
Willing to do as I requested. I wanted it simple & direct. Thank you
A very good experience-thanks!
Sue was great, the service was amazing. Lonnie would have been happy!!
Sue's assistance with the decisions we had to make during a difficult time were very satisfactory with her knowledge and empathy. We appreciated these qualities. Kathe
Great experience, couldn't be happier!! Thank you so much!
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.